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| "Because people make our automobiles,
nothing gets started until we train and educate our people." As seen
in these words, which were expressed by Honorary Advisor Eiji Toyoda, Toyota
seeks to develop human resources through the activity of making things.
Toyota believes that the development of human resources requires the handing
down of values and perspectives. In conjunction with the geographic expansion
of business and the growth of business areas, undertaking global actions
for the development of human resources has become a priority issue. Toyota
is building both tangible (a new learning facility) and intangible (course
content) structures relating to team member development that ensures a
secure and steady flow of qualified human resources to conduct Toyota's
global business in the 21st century. |
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| Fully Committed and Thorough Human Resources
Development |
Toyota conducts systematic company-wide and
divisional training and assignments for training purposes with an emphasis
on on-the-job training (OJT) to ensure that associates can fully utilize
their abilities.
Toyota has defined the required qualifications of "professional staff"1
for office and engineering positions, and "T shaped human resources"2
who are able to perform day-to-day activities and expand their skills in
technical positions. Company-wide training is conducted based on employee
qualifications, as well as specialized training for individual divisions,
language training, and special knowledge and skill training.
In October 2002, Toyota created the booklet "Toyota — Developing People" and
distributed it to all associates to create a common understanding that "the
source of Toyota's competitiveness is human resources development" and
to promote the creation of workplaces where personnel development takes place
at all sites and at all levels.
1. Professional Staff: Associates who can create
added value on their own and contribute to society, as well as utilize their
strengths and exercise teamwork
2. T Shaped Human Resources: Team members with a broad range of skills, such
as English language skills and operational knowledge (the crossbar of the "T")
as well as highly specialized knowledge and experience in a particular field
(the vertical bar of the "T") |
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"Toyota — Developing People" booklet |
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•Company-Wide
Training to Support Professional Staff
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| A Shared Toyota Way |
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•Key
Principles of The Toyota Way 2001 |
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In order to carry out the Guiding Principles at
Toyota Motor Corporation, in April 2001 Toyota adopted the Toyota Way 2001, an
expression of the values and conduct guidelines that all employees should embrace.
In order to promote the development of Global Toyota and the transfer of authority
to local entities, Toyota's management philosophies, values and business methods,
that previously had been implicit in Toyota's tradition, were codified. Based
on the dual pillars of "Respect for People" and "Continuous Improvement," the
following five key principles sum up the Toyota employee conduct guidelines:
Challenge, Kaizen (improvement), Genchi Genbutsu (go and see), Respect, and Teamwork.
In 2002, these policies were advanced further with the adoption of the Toyota
Way for individual functions, including overseas sales, domestic sales, human
resources, accounting, procurement, etc. |
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| Toyota Institute |
In January 2002, the Toyota Institute was
established as an internal human-resource development organization that
aims to reinforce the organic integration of global Toyota companies by
way of sharing the Toyota Way as well as to promote self-sufficiency. The
purpose behind the Toyota Institute's establishment is to promote the human
resources development of global Toyota in order to promote true globalization
and to realize the advancement of Toyota's core values. TMC President Fujio
Cho is the Toyota Institute's first president, with 16 full-time associates
managing the business.
Within the Toyota Institute, the Global Leadership and the Management Development
Schools constitute the specific content of the training programs.
In 2002, the Toyota Institute conducted training programs targeting global
leadership candidates from TMC and overseas companies and for middle management
personnel to enhance understanding of the Toyota Way, enable best practice
sharing and drafting of action plans, as well as contribute to the creation
of a global human network. |
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| •Outline
of Training Programs |
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